01495 322635
Dr Chandra Roy
The Bridge Centre, Foundry Bridge, Abertillery, NP13 1BQ

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Services We Offer
Doctor & Staff
Surgery Hours
Info for Patients
Contact Details
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How to Contact Us

Contact Details

Address: The Bridge Centre, Foundry Bridge, Abertillery, NP13 1BQ
Telephone: 01495 322635
Fax: 01495 322621
E-Mail: pm@gp-w93638.wales.nhs.uk
   
District Nurse: 01495 322610
Health Visitor: 01495 322755
Midwife: 07946 578705

Making Appointments

Please telephone the main surgery number on 01495 322635 and the receptionist will arrange an appointment for you. Every attempt is made for the patient to be seen the same day or the next day.

Emergencies and urgent cases are always seen immediately in the surgery.

Please notify the receptionist about the nature of the illness so that you do not have to wait.

Phoning the Surgery

There are appropriate times to phone the Surgery for different queries.
 
Requesting Home Visits 9.00am to 11.00am
Making Appointments 10.30am to 1.00pm
Speaking to the Doctor 11.00am to 12.00 noon
Speaking to the Nurse 1.00pm to 2.00pm
Speaking to a Receptionist After 1.00pm
(about reports/letters/general enquiries)  
 
Patient Participation

We have a functional Patient Participation Group in the Surgery, which is run by the patients, for the patients, and you may wish to participate in it directly or indirectly. Details can be obtained from the Receptionist.

Suggestions and Complaints

We operate an in-house complaints procedure to deal with any comments or suggestions about the services we provide. Please speak with our Practice Manager, or a Receptionist, who will be able to provide you with further information.

We aim to resolve the problem swiftly, and take appropriate action when we have failed to achieve the high standards we set. Acknowledgement of the complaint and the outcome will be sent to you in writing.

A suggestion box is provided at the reception desk for your comments.